FAQ - Can I return/exchange my order?
To maintain the highest standard of our products and customer service we are not
accepting general returns purchased through our website
However, we do offer a 7 day exchange from the date of delivery. Exchanges can be
made for following conditions:
- DOA items
- Wrong / Defective items or
- Items having visible quality issue.
In such cases, as per customer’s choice we’ll offer a full refund, replacement or store
credit post inspection. Please note that the decision of Starke Lifestyle shall be final
& binding.
- Please note, that one-time shipping fees related to the return or replacement will
be covered by Starke Lifestyle. In case there is more than one replacement
shipping fees related to the return/replacement will not be covered by Starke
Lifestyle and is to taken care of by the customer.
- If you would like to proceed with a return or exchange, please contact support for
detailed instructions.
accepting general returns purchased through our website
However, we do offer a 7 day exchange from the date of delivery. Exchanges can be
made for following conditions:
- DOA items
- Wrong / Defective items or
- Items having visible quality issue.
In such cases, as per customer’s choice we’ll offer a full refund, replacement or store
credit post inspection. Please note that the decision of Starke Lifestyle shall be final
& binding.
- Please note, that one-time shipping fees related to the return or replacement will
be covered by Starke Lifestyle. In case there is more than one replacement
shipping fees related to the return/replacement will not be covered by Starke
Lifestyle and is to taken care of by the customer.
- If you would like to proceed with a return or exchange, please contact support for
detailed instructions.